This is the website of Initio Limited. The administration of the website is performed by Initio. The arranging of insurance contracts on this website, as well as policy and claims management is the responsibility of  Initio. ‘We’, ‘us’, and ‘Initio’ refers to Initio Limited.

The postal address for Initio is:
PO Box 19497, Hamilton
330 Tristram Street, Hamilton

All email correspondence can be directed to info@initio.co.nz
Our telephone contact number is 07 929 4126.

Our web server automatically recognises only the consumer’s domain name, but not the e-mail address.

We collect: 1. E-mail addresses of those users that communicate with us via e-mail. 2. E-mail addresses of those who make postings to our chat areas 3. Email addresses of users who chose to transact with us. 4. Aggregate information on what pages consumers access or visit. 5. User-specific information on what pages consumers access or visit. 6. Information volunteered by the consumer/user.

We Store:  the above information on our secure servers and related software and database applications.

The information we collect is: 1. Shared with agents or insurers who assist in providing support for our internal operations. 2. Used by us to contact consumers for marketing purposes. 3. Disclosed when legally required to do so, at the request of governmental authorities conducting an investigation. 4. Used verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website. 5. Disclosed to any successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change. 6. Used to underwrite and bind insurance policies 7. Used to submit claims to insurers 8. Used for all othe purposes relating to the placement and management of your insurance.

You have the right to: 1. Request all information held about you.  2. Request information that held about you is corrected.

With respect to cookies: We use cookies to record session information. The information includes: 1. Includes information that users/consumers input when otaining quotes or filing in the online forms. 2. User-specific information on what pages users access or visit. 3. Past activity at a site in order to provide better service when visitors return to our site.

If you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail at the above address.

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by emailing or calling us.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

If our information practices change at some time in the future we will post a new version of the privacy policy to our site. Once updated you are deemed to be given notice of our new policy.

Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them, a description of information that we maintain about them.

Consumers/users can access this information by e-mailing us at the above address or visiting the insurance dashboard for which a specific login has been provided.. Consumers/users can have this information corrected by sending us an e-mail to the above address or using the dashboard to change certain information.

With respect to security and when we pass financial and credit card information we use a secure third party, DPS Hosted Solution.

If you feel that this site is not following its stated Privacy policy, you may contact us at the above addresses or phone number.